![]() It appears to be an older hotel (popcorn ceiling in the room) that has been renovated, but still needs a little love. ![]() It was definitely better than average (3), but it's probably not completely worthy of the 4 that I gave it. Let me preface this review with wishing I could give it a 3.5 rating. Once again, we thank you for sharing your experience and helping to strengthen our operations to allow the Kansas City Airport Marriott to best serve our guests. Please know our goal is to address your concerns so that we can ensure you have an exceptional experience on your next visit. We take great pride in ensuring our guest’s satisfaction. Safety, security and comfort are held paramount by our team. Please accept our sincere apologies for noises levels you may have experienced. We are excited to share that we do have a series of projects and upgrades that will be taking place … some of which are underway with our lobby refresh. You indicated in your response that the look and feel of the hotel was unsatisfactory. They truly love what they do and it shows! They will be thrilled to hear this recognition, as they work very hard to achieve this. ![]() We appreciate your taking the time to recognize Becky, Mai and our Restaurant staff. ![]() Dear Jason, Thank you for sharing your experience at the Kansas City Airport Marriott. ![]()
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